Trends Report

2016: Google Apps And Office 365

Content, Mobile Support, And Ecosystems Will Define Success

November 20th, 2013
TJ Keitt, null
TJ Keitt
With contributors:
Khalid Kark , Alan Weintraub , Rob Koplowitz , Philipp Karcher , Christian Kane , Kelsey Murphy

Summary

Sixty-five percent of software decision-makers tell us they plan to use or already have begun using collaboration software-as-a-service (SaaS). Fueling a lot of this interest is the availability of robust cloud collaboration and productivity suites from Google and Microsoft. As IT leaders consider these suites though, they're increasingly looking beyond just low-cost alternatives to on-premises technologies. They seek new capabilities that will help their businesses address the challenges of today's fast-paced, information-rich, global business environment. Addressing these needs will guide how Google and Microsoft develop their offerings over the next two years. This report describes the nature of this evolution and the capabilities it will unleash for organizations.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.