Report

2016 Australian Mobile Banking Functionality Benchmark

Westpac Maintains The Top Spot In Our Review Of Australian Banks' Mobile Services
June 27th, 2016
With Contributors:
Benjamin Ensor
Alex Causey
Erna Esa
and Bill Nagel

Summary

We used our Mobile Banking Functionality Benchmark methodology to evaluate the mobile banking offerings of four large retail banks in Australia on 40 criteria. While all four make it easy for customers to access products and services, account information,

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