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For Infrastructure & Operations Professionals

Workforce Enablement Defined: Elevate Productivity And Engagement

April 14, 2016

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This is the Vision report in The Workforce Enablement Playbook For 2016.

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Why Read This Report

Psychological and neurological research offer critical insights into where high performance and creativity come from, how they make an impact on customer experience and profit, and how organizations are destroying performance without knowing it. With this research, we'll show infrastructure and operations (I&O) pros how to forge a new workforce enablement path and supercharge knowledge workers' productivity and company performance. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. In this edition, we have included the most recent data available and expanded our focus on enabling flow.

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Table of Contents

  • Your Workforce Technology Approach Is Holding Your Company Back
  • Get To Know Flow
  • Your Technology Is Killing Flow
  • Autonomy, Mastery, And Purpose Are The Ingredients To Flow
  • How You Can Fix The Productivity Problem
  • Recommendations

  • Human Science Will Redefine Knowledge Work
  • What It Means

  • Business Priorities Will Shift In Pursuit Of Flow
  • Supplemental Material
  • Related Research Documents

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