Best Practice Report

Adopt Insights Services To Accelerate Your Business Transformation

Best Practices To Ensure A Successful Insights Services Engagement

June 5th, 2017
Elizabeth Cullen, Researcher
Elizabeth Cullen Researcher
Jennifer Belissent, PhD, null
Jennifer Belissent, PhD
With contributors:
Gene Leganza , Elizabeth Hoberman

Summary

Business and technology decision makers increasingly look for external help to become insights driven. Many can't or don't want to build an insights platform or staff a data science team — they want to subscribe directly to the insights, a set of prescribed actions, and the predicted outcomes. This new engagement model brings its own set of challenges: How to select the best fit? Which internal teams should be involved? How to measure success? This report offers CI pros and their peers best practices in how to engage an external insights service provider.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.