Align Your IT Services Strategy With The Business

May 3rd, 2012

Stephanie Moore

With contributors:

Summary

Third-party IT services providers are in increasing demand as IT and business executives seek to optimize and innovate. While a few large multinational and Indian vendors tend to dominate the IT services provider landscape, there is a growing appetite for specialist or niche providers to provide best-of-breed solutions or services. This makes selecting an IT services provider even more challenging and requires that companies use a structured yet flexible approach to vendor evaluation. This document will help clients evaluate potential suppliers using a multiphased approach that focuses on company risk, people, service capability, and ease of doing business.

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