Trends Report

Alternative eCommerce Delivery Options In Europe

Substitutes To Conventional Home Deliveries Exist

January 11th, 2011
AC
Andrea Carini
Patti Freeman Evans, null
Patti Freeman Evans
With contributors:
Henry Harteveldt , Douglas Roberge

Summary

Shipping issues are one of the most common reasons for cart abandonment. Providing alternative delivery options can limit this phenomenon as consumers benefit from choice of pickup time and place and of wider range of payment options when paying on collection is offered. The European landscape is ripe with delivery innovators, but their coverage is still somewhat immature; eBusiness professionals should consider testing alternative deliveries on a small scale.

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