Save or Share this Report

For Enterprise Architecture Professionals

Analytics, Cloud, And Intelligent Content Services: Stay Ahead Of The Curve

Benchmarks: The Enterprise Content Management Playbook

April 16, 2018

Primary author headshot

Authors

Playbook icon

This is the Benchmarks report in The Enterprise Content Management Playbook For 2019.

Why Read This Report

Benchmarks provide enterprise architects and their content management program peers with data to inform their road maps. Content is essential to successful digital business. Use this report to gauge how others invest in enterprise content management (ECM) for better employee engagement, automation, and customer experience.This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Table of Contents

  • ECM Deployments Continue To Grow, But Challenges Persist
  • Benchmark ECM Programs Against Top Business Objectives
  • Recommendations

  • Benchmark ECM Progress Against Key Market Imperatives
  • Supplemental Material
  • Related Research Documents

Recommended Research