Trends Report

Application Portfolio Tools Miss The Mark

Customers Want Much Better Business-Level IT Transparency

April 19th, 2011
Phil Murphy, null
Phil Murphy
With contributor:
John Rymer

Summary

The adage "If you build it, they will come" simply hasn't taken hold yet in the fragmented application portfolio management (APM) tools market. In the words of one frustrated customer, "If tools were cheap and designed appropriately, I would have jumped on board and bought years ago." While some customers have employed tools and are getting value from them, it is safe to say that the opportunity remains wide open and as yet largely unfulfilled. Read on to find out what's driving customers to APM and what customers want in their tools.

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