Best Practice Report

BT Changes IT's Operating Model

CIOs And Business Execs Balance BT Leadership Along An Operating Model Continuum

March 6th, 2009
Bobby Cameron, Vice President, Principal Analyst
Bobby Cameron Vice President, Principal Analyst
With contributors:
Laurie Orlov , Marc Cecere , Alex Cullen

Summary

The transition from IT to BT continues, evidenced by the absorption of traditional IT roles throughout the business organization and the increasing number of business executives who are taking ownership of technology decisions. Successful BT operating models exist along a continuum of leadership balance between the CIO and business executives. CIOs in pursuit of successful BT work to grow a partnership between themselves and business leadership by changing the way IT and the business connect around technology management and adopting tactics that help drive the change incrementally.

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