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For Security & Risk Professionals

Best Practices: Managing Global Privacy Programs

Embed Privacy, Standardize Policies, And Upgrade Processes

September 26, 2007


  • By Jennifer Albornoz Mulligan
  • with Jonathan Penn,
  • Alissa Dill

Why Read This Report

Global organizations are struggling to uniformly and cohesively protect private data as well as comply with international regulations on data privacy and data transfer. Forrester interviewed chief privacy officers (CPOs) of global organizations to understand how they've solved common problems and what practices are most effective. They told us that globalizing the privacy program is an important step to ensure consistent data protection via standardized policies and privacy-aware employees. Global CPOs recommend: 1) expanding the scope of your privacy program by creating a central privacy organizational structure; 2) designing your privacy policies to meet the highest possible standards; and 3) assessing your organizational processes for privacy compliance on a regular schedule.

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Table of Contents

  • Organizations Struggle To Achieve Global Data Privacy Protection
  • Best Demonstrated Practices
  • Global Privacy Best Practice No. 1: Embed Privacy In The Org Structure
  • Global Privacy Best Practice No. 2: Standardize Global Privacy Policies
  • Global Privacy Best Practice No. 3: Upgrade Privacy Processes
  • Forrester's Global Privacy Next Practices
  • Identifying Your Challenges
  • Case Studies
  • Supplemental Material
  • Related Research Documents