Report

Best Practices For A Customer-Obsessed Tech Transformation In Government

Drive Customer Centricity With An Adaptive Approach To Technology Management
September 24th, 2020
With Contributors:
Jennifer Belissent, PhD
James Staten
Elitsa Kortenska
and Peggy Dostie

Summary

Technology transformation is a fundamental pillar for reforming the overall workings of government. Government priorities of more citizen engagement, improved government productivity, and higher economic growth all depend on digital technology. Technology

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