Beware Of The "SaaS" Trap
SaaS In Name Only Won't Deliver The Same Benefits And May Cost You Much More
March 18, 2014
Why Read This Report
There's a disturbing trend reemerging in our client inquiries of late: rising demand for software-as-a-service (SaaS) solutions and purchases of solutions that are not really SaaS. When we inform clients that the solution they're talking about isn't SaaS, we are increasingly hearing, "So what? As long as I don't have to run it, it's better." This is a trap that can cost you more, result in less agility, and lock you into a poor sourcing decision. Too many vendors today are seeing an opportunity to make big profits in software-as-a-service by taking advantage of customer naiveté and simply rebranding older deployment models as SaaS, on-demand, or cloud. These solutions inevitably fail to live up to customer expectations for agility, standardization, and efficiency. As SaaS continues to increase in popularity across a growing range of application areas, technology buyers (ranging from CIOs to line-of-business [LOB] execs) need to know what differentiates SaaS from application service providing (ASP) and other on-demand implementations cloudwashed with the SaaS term. This report helps you understand the true SaaS characteristics so you can make the right choices for your business.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
Define A Road Map To Accelerate Your Security Program
February 28, 2017 | Christopher McClean
Market Overview: Digital Experience Service Providers
February 26, 2013 | Anjali Yakkundi
Vendor Landscape: B2C Mobile App-Dev Shops For Large Enterprises
October 26, 2016 | Liz Herbert