Trends Report

Bolster Your Brand With A Greener Technology Ecosystem

How Technology Strategy Contributes To Brand Positioning And Differentiation

February 17th, 2015
Sophia I. Vargas, null
Sophia I. Vargas
Jim Nail, null
Jim Nail
With contributors:

Summary

Your customers, employees, partners, and possibly regulators demand increasing transparency in company operations and products. Among the various aspects of transparency they seek is greater environmental responsibility. Marketers and brand owners now realize the potential of incorporating environmental and social activity into messaging and campaigns. In the age of the customer, everyone is also keenly aware of rampant "greenwashing" — exaggerated claims of environmental benefits and achievements. They expect quantitative proof of your firm's reductions in environmental impact. This presents a superb opportunity for infrastructure and operations (I&O) professionals to create value for their businesses. You can deliver a sustainable technology ecosystem that will not only reduce your environmental impact and improve economic efficiency but also provide a reporting mechanism to minimize the amount of time, effort, and resources needed to compile the evidence. This report outlines the business case and technology road map for sustainable initiatives to help your organization achieve and communicate operational excellence while providing further differentiation for your brand and organization.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.