Report

Bots Aren't Ready To Be Bankers

Bank Execs Should Focus On Foundational Digital Initiatives Now To Take Advantage Of Next-Gen Bots In Two To Three Years
August 31st, 2016
With Contributors:
Benjamin Ensor
and Mike Chirokas

Summary

Many companies are betting on bots, chat-based software built to simulate human conversation and help consumers complete tasks. But while bots and the technologies that enable them are evolving rapidly, the customer experiences they offer today are often

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