Trends Report

Brand Spotlight: The Best And Worst Of 2019

January 13th, 2020
With contributors:
Keith Johnston , Nick Monroe , Alex Sobchuk , Diane Lynch

Summary

This report is about the best and worst of brand building in 2019, a year in which some iconic brands reinvented themselves while others struggled to remain relevant. Read this report to find out how brands like Disney, Facebook, Gillette, Gucci, Kraft Heinz, and Mastercard have fared and what that means for CMOs in 2020.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.