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For Enterprise Architecture Professionals

Brief: Architect For Digital Operational Excellence

DOX Architecture Lays The Path For One Key Imperative Of Digital Business

August 8, 2016

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  • By Henry Peyret
  • with Alex Cullen,
  • Jean-Pierre Garbani,
  • Alex Kramer,
  • Diane Lynch

Why Read This Brief

Digital operational excellence (DOX) is a critical imperative in digital transformation, replacing traditional thinking around organization efficiency. Three key elements underpin DOX: agility, customer-driven innovation, and orchestrating internal and external capabilities. But adopting "digital everywhere" won't instantaneously bring these three elements to fruition. Under what Forrester calls DOX architecture, enterprise architecture (EA) professionals should adopt new practices to drive these elements. This report identifies these new practices.

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