Trends Report

Brief: Forrester's Shopping Guide For Mobile Application Performance Management Solutions

Mobile Application Performance Management Is A Critical BT Agenda Solution For Optimizing Mobile Moments

October 28th, 2014
John Rakowski, null
John Rakowski
Jeffrey Hammond, null
Jeffrey Hammond
With contributors:
Eveline Oehrlich , Michelle Mai

Summary

Your firm needs a mobile strategy to transform into a digital business. A well-executed strategy will ensure that customers are continually engaged with your firm and employee productivity is optimized via mobile apps. Thus, infrastructure and operations (I&O) professionals must be able to proactively measure and guarantee mobile app performance. This need has led to the development of mobile application performance management (mAPM) solutions, which promise rapid performance feedback and forward-looking business insight into the performance of mobile apps. The problem is that mobile app performance is based on a myriad of variables, such as mobile device hardware, the network carrier, and business user or customer behavior. Use this report to understand which core capabilities and features you should look for in a good mAPM solution.

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