Trends Report

Brief: Maximize The Value Of Your Banking Solution Reference Client Visits

Forty Questions To Discuss With Your Vendor's Banking Reference Clients

August 18th, 2015
Jost Hoppermann, null
Jost Hoppermann
With contributors:
Holger Kisker, Ph.D. , Joseph Miller , Rachel Birrell

Summary

Application development and delivery (AD&D) teams at financial services firms typically evaluate a business application in terms of its functionality, architecture, strategy, and customer base. Visiting reference clients enriches the selection process by focusing on live implementations rather than solution capabilities. This brief provides a list of 40 key questions across six categories to help AD&D teams get maximum value out of reference client visits. These questions result in more informed selection decisions and enable financial services firms to better serve their customers and cope with the digital disruption in the financial services industry.

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