Trends Report

Brief: Smart Body, Smarter Workforce

How To Drive Worker Productivity By Quantifying The Workforce

July 1st, 2015
J. P. Gownder, Vice President, Principal Analyst
J. P. Gownder Vice President, Principal Analyst
With contributors:
David Brodeur-Johnson , Heidi Shey , Andrew Hewitt , Christopher Voce , Peter Mueller , Amy Mills

Summary

Infrastructure and operations (I&O) leaders are responsible for deploying, managing, and supporting the devices and software that enable a workforce to successfully serve customers. Today, there's a new tool in the toolbox for empowering workers: devices, software, and services that quantify the health, fitness, mental acuity, timeliness, and collaboration of workers. Many of these products and services are now ready for prime time but require you to wrap them with the appropriate personnel policies due to privacy concerns. Done right, programs that quantify the workforce offer both top- and bottom-line improvements. This report tells you which technologies matter most and how you can get started.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.