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For Infrastructure & Operations Professionals

Brief: Sourcing Behavior Secures Operational Excellence In The Age Of The Customer

Spike Your Operational Excellence With New Sourcing Options

October 14, 2015

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  • By Wolfgang Benkel
  • with Eveline Oehrlich,
  • Vanessa Wegner,
  • Kara Hartig

Why Read This Brief

Your business demands agility, and fast time-to-market cycles are becoming increasingly important. Infrastructure and operations (I&O) professionals must rethink their service sourcing behavior. In collaboration with their application development and delivery (AD&D) peers and business stakeholders, I&O pros must adopt new options to address this business demand and improve operational excellence. This report describes the existing sourcing options that I&O pros should use to align, engage, and deliver operational excellence in the age of the customer.

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