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For Customer Experience Professionals

Brief: What CX Pros Can Learn From Web Summit 2015

January 8, 2016

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  • By Allegra Burnette
  • with John Dalton,
  • Kelly Price,
  • Kara Hartig

Why Read This Brief

The recent Web Summit in Dublin brought together tens of thousands of entrepreneurs, investors, designers, developers, and other attendees and speakers. Together, they explored current trends and discovered emerging talent, ideas, and businesses. Forrester has distilled these three days into three key themes for customer experience (CX) professionals.

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