Trends Report

Brief: Windows 8.1 Update Improves Its Case For Enterprise Usage

Update Opens Up New Customer-Facing Scenarios, But Barriers To Widespread Enterprise Adoption Persist

June 18th, 2014
J. P. Gownder, Vice President, Principal Analyst
J. P. Gownder Vice President, Principal Analyst
With contributors:
David Brodeur-Johnson , Andrew Hewitt , Christopher Voce , Thayer Frechette

Summary

Enterprises are finding more and more uses for tablets to complement business strategies. As enterprise-owned tablets become more commonplace, infrastructure and operations (I&O) professionals must decide whether to deploy Windows 8.1 devices. For customer-facing scenarios, specifically, functionality like kiosk mode and secure mobile device management are critical. With its April 2014 Windows 8.1 Update, Microsoft has introduced a number of changes to the operating system. This report examines whether these changes will help enterprise workers serve customers better.

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