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For Application Development & Delivery Professionals

Build The Right Software Better And Faster With Agile And DevOps Metrics

Performance Management: The Modern Application Delivery Playbook

November 29, 2018

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  • By Diego Lo Giudice
  • with Christopher Mines,
  • Bill Seguin,
  • Andrew Dobak,
  • Andrew Reese
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This is the Performance Management report in The Modern Application Delivery Playbook For 2020.

Why Read This Report

Customer-obsessed strategies put application development and delivery (AD&D) leaders under tremendous pressure to deliver quickly rather than perfectly. But AD&D pros also know they must deliver high quality and increase business value. For many, this is a significant shift from the past, when the main focus was on schedule, cost, and efficiency. This report describes these new business-oriented metrics, as well as the practices and tools that help organizations collect, report, and respond to them. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Table of Contents

  • Agile And DevOps Leave Software Leaders Wondering What To Measure
  • Continuous Delivery Provides Faster Feedback And Earlier Insight
  • Code Quality Measures Help Developers Fix Problems At Their Origin
  • Automated Testing Helps Teams Assess If An App Is Fit For Use
  • Tracking Release Success And Failure Explains Release Sustainability
  • Application Analytics Enables Real-Time Customer Insights
  • Life-Cycle Metrics Help Organizations Improve Their Delivery Processes
  • Trending And Correlating Metrics Tell A More Complete Story
  • Recommendations

  • Focus Measurement On App Delivery Speed, Quality, And Stability
  • What It Means

  • AI And Machine Learning Will Further Improve Event Correlation
  • Supplemental Material
  • Related Research Documents

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