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For Security & Risk Professionals

Build Your Privacy Organization For Customer Data Management

Organization: The Data Security And Privacy Playbook

July 27, 2018

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This is the Organization report in The Data Security And Privacy Playbook For 2020.

Why Read This Report

How companies handle and protect consumer data privacy is much more than a compliance issue. Privacy is a competitive differentiator. This requires oversight and clear lines of privacy responsibility and accountability. S&R pros can't tackle this alone and must partner with their business peers. This report outlines the key capabilities necessary to build a privacy program that effectively manages customer data privacy. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Table of Contents

  • Customer Privacy: Cause For Concern And A Competitive Differentiator
  • Identify Your Universe Of Privacy Stakeholders And Influencers
  • Understand The Pros And Cons Of Your Privacy Organization Structure
  • Map And Assess Roles/Responsibilities For Customer Data Privacy
  • Build An Effective Privacy Organization: Attributes For Success
  • Recommendations

  • Five Ways For S&R Pros To Move The Privacy Organization Forward
  • Supplemental Material
  • Related Research Documents

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