Best Practice Report

Change Management For Modern ERP

What Really Matters In ERP Change Efforts

November 30th, 2023
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
With contributors:
Linda Ivy-Rosser , Hannah Murphy

Summary

Technology leaders are embarking on a wave of enterprise resource planning (ERP) modernization; major changes in the ERP landscape, new potential for transformation, and growing issues with legacy environments are driving their efforts. While paradigms like agile and cloud are new, the need for great change management remains the same. This report highlights key change management practices to ensure ERP modernization success.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.