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For CIO Professionals

CIOs: Industry Questions The Board Might Ask

Examples From Insurance, Healthcare, Travel, And Telecom

April 3, 2007


  • By Laurie M. Orlov
  • with Alex Cullen,
  • Ellen Daley,
  • Eric G. Brown,
  • Henry H. Harteveldt,
  • Marc Cecere

Why Read This Report

Scenario: The phone rings. It's your boss, the CEO, wanting to know if you're ready for tomorrow's board of directors meeting. You look through the presentation you've prepared in order to update the board on IT's proposed spending plans — and feel comfortable with your material. But what if board members ask questions that are more what's on their minds about business performance and less about the material you've prepared? Forrester's industry expert analysts contributed a sampling of industry-specific questions that can help CIOs prepare for upcoming board meetings. Questions you'll get depend on which IT archetype your organization is most like. Get ready for questions related to the enterprise's profit, customers, partners, and risk concerns. And be prepared for IT-aware board members to ask about IT basics.

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Also in Collection: Business Executives And IT