Report

Capitalize On SaaS CRM Solutions With Better Governance

Organization: The CRM Playbook
March 12th, 2021
With Contributors:
Hailey Colin
and Peter Harrison

Summary

Firms increasingly adopt software-as-a-service (SaaS) CRM solutions, but few have adapted their governance processes and policies to get maximum value from those solutions. The move to the cloud will force application development and delivery (AD&D) pros

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