Case Study

Case Study: Avoid Vendor Lock-In On Your Way To Digital Banking

A US-Based Financial Services Firm Explains How Its Hosted Solutions Vendor Prevents It From Becoming Fully Digital

April 4th, 2016
Jost Hoppermann, null
Jost Hoppermann
With contributors:
Holger Kisker, Ph.D. , Joseph Miller

Summary

Many financial services firms, particularly in the US, use their business applications in a hosted environment. This case study looks into the tradeoffs of such an approach when it comes to important business decisions for application development and delivery professionals (AD&D), such as customer experience and business insight. We also explore the implications for both the financial services firm and its vendor.

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