Case Study

Case Study: Old Dutch Foods Masters Employees' Mobile Moments

A Modern Application Approach Optimizes Manufacturing, Distribution, And Sales

August 28th, 2014
Jeffrey Hammond, null
Jeffrey Hammond
Michael Facemire, null
Michael Facemire
With contributors:
Christopher Mines , Dominique Whittaker

Summary

It's easy for development teams to focus their mobile app development efforts exclusively on meeting customers in their mobile moments. But employees also have mobile moments, and there's just as much (if not more) potential for application development and delivery (AD&D) professionals to bump up bottom-line results by improving employee engagement in the mobile channel. That's been the case at Old Dutch Foods, a Midwest US food products manufacturer. The tech management team at Old Dutch Foods has been a long time investor in employee mobile enablement, and they've taken their mobile apps far beyond the needs of individual employees through real-time integration into their production systems of record and automation. The result? A set of modern applications that provide a high degree of operational awareness, resulting in improved inventory accuracy and higher quality production processes.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.