Case Study: WestJet Redefines Its Security With Forrester's Zero Trust Model

Legacy perimeter-centric approaches to security are ineffectual for today's digital business. Security and risk (S&R) leaders need a new approach, and that approach is Forrester's Zero Trust Model of information security. Zero Trust eliminates the idea of an internal trusted network and an untrusted external network. Instead, security becomes ubiquitous throughout the business ecosystem. For many firms, Zero Trust is a long-term vision that often starts with a complete makeover of their network security. With rising global interest in Zero Trust networking, it's important to learn from those on the leading edge of this effort. Early adopters of Zero Trust networks were in industries traditionally skittish about publicly telling their stories. However, it's now common to hear businesses publicly discuss their Zero Trust efforts at conferences and in the press. Therefore, Forrester has embarked on an effort to tell customer stories about their Zero Trust experience through a series of case studies. This case study focuses on the experiences of Canada's second-largest airline, WestJet.