Case Study: Bank Of The West Jump-Starts eBill Adoption

eBill Adoption Rate Increases By 89% In Six Months
November 15th, 2013
With Contributors:
Benjamin Ensor
and Douglas Roberge


While firms have measured the positive bottom-line benefits from eBill users, few banks have put the full force of their marketing efforts behind the service to grow adoption. But the adoption game is not over. Best-practice firms have not given up on eBi

Want to read the full report?

This research is not available for purchase at this time.

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.