Trends Report

Challenge Traditional Leadership To Win At Digital Transformation

Chief Digital Officers Can Thrive, But The Role Is A Double-Edged Sword

February 5th, 2018
Danielle Jessee, null
Danielle Jessee
With contributors:
Stephen Powers , Sharyn Leaver , Benjamin Ensor , Benjamin Arnold , Peggy Dostie

Summary

More than half of firms are in the grip of digital transformation, yet too many place their faith in traditional functional leaders. Digital business demands a new breed of leaders, those that place the customer front and center and work across functions to drive systematic, lasting change in their organizations.

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