Trends Report

Computer Vision Supports Retailers' Digital Transformation

How Four Retailers In China Deliver Business And Customer Value With AI

March 27th, 2020
Charlie Dai, VP, Principal Analyst
Charlie Dai VP, Principal Analyst
Guannan Lu, null
Guannan Lu
With contributors:
Frederic Giron , James McCormick , Han Bao , Bill Nagel

Summary

Retailers must digitally transform to catch up with fast-changing customer expectations and fend off increasingly aggressive digital competitors. As part of these transformation efforts, retailers in China are piloting computer vision projects in various functional areas. CIOs should read this report to identify how computer vision enhances the digital customer experience (CX) while driving agility and efficiency through digital operational excellence.

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