Data Overview Report

Data Insight: Automotive Research

A Technographics® Data Deliverable

June 19th, 2012
Gina Fleming, null
Gina Fleming
With contributors:
Reineke Reitsma , Michael Munsell , Anjali Lai

Summary

About four in five recent US online adult car buyers have used at least one digital channel in their automotive purchase journey, and the majority are using a multichannel approach. Car buyers that use digital channels are more often male, more educated, and with a higher income. Online car buyers use multiple digital sources to find information. Automotive marketers must create a streamlined experience across their online and offline touchpoints in order to support this audience.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.