Trends Report

Deep Learning: The Start Of An AI Revolution For Customer Insights Professionals

September 6th, 2018
With contributors:


Deep learning is the start of a revolution. A revolution because it allows enterprises to create predictive models with uncanny accuracy on image, voice, and natural language data that was previously impossible to analyze. Deep learning, a branch of machine learning, focuses on leveraging artificial neural networks to extract features from data for prediction and classification. A revolution because the internet giants have all embraced it as a core part of their go-forward AI strategy. And, finally, a revolution because it has only just begun, but over the next three to five years it will disrupt customer insights (CI) pros in their mission to understand their customers.

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