Trends Report

Design For Dependability By Embracing A Future Of Trusted Technology

Reliable Services Are Critical For A Secure, Always-On Economy

February 25th, 2019
Naveen Chhabra, Principal Analyst
Naveen Chhabra Principal Analyst
With contributors:
Glenn O'Donnell , Chris Gardner , Charles Betz , Jenny Thai , Diane Lynch

Summary

As the world evolves into a connected web of services that weave devices, users, and data in a seamless user experience, the megacloud providers have set expectations — for always-on capabilities, limitless capacity, and resilience in the face of occasional lapses in availability — that developers and infrastructure and operations (I&O) pros must now meet. These expectations for continually available services require new ways of thinking about and delivering user experiences. This report outlines the practices I&O pros need as they embrace dependability, over and above mere availability, in delivering services.

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