Why Read This Report
A bewildering array of options besets industry analyst relations (AR) as it tries to identify the value it can bring to a high-tech supplier. A Forrester trends survey shows that AR teams usually achieve activity-based objectives, prove weaker when they express their objectives as benefits, and perform poorly against the sales objectives that we assessed. AR should augment its understanding of relevant and important objectives by recognizing which are achievable and which carry high risk of failure. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.
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