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For Enterprise Architecture Professionals

EA Effectiveness Is Linked To Business And IT Process Standardization

Firms With More Standardization See Greater EA Impact And Support

July 14, 2010

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  • By Tim DeGennaro
  • with Alex Cullen

Why Read This Report

In September 2009, Forrester Research surveyed 416 IT executives familiar with their firm's EA program to determine the state of their EA practice — its maturity, structures and roles, relationship with peers, and effectiveness. Forrester asked these respondents about the level of standardization of business and IT process infrastructure, data, and applications across their organization. Reviewing the data based on respondents' standardization across these areas shows a strong correlation between a greater focus on standardization and more-effective EA programs. While this may seem an obvious result, this data also suggests that the law of diminishing returns may not apply in the case of standardization. Simply put, firms should not cease their focus on standardization, as it's a key contributor to overall organizational effectiveness.

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  • Survey Respondents Represent A Broad Range Of Organizations
  • Standardization Varies By Industry
  • IT Process Standardization Varies By Firm Size; Business Processes Are More Consistent
  • Greater Business Process Standardization Correlates With Increased EA Effectiveness
  • Greater IT Process Standardization Also Correlates With Increased EA Effectiveness
  • Business Process Standardization Correlates With Increased EA Acceptance
  • Greater IT Process Standardization Also Correlates With Increased EA Acceptance

Table of Contents

  • Standardization: A Key To Effectiveness

  • Focus On Standardization And The Changes It Brings
  • Supplemental Material
  • Related Research Documents