Best Practice Report

EX Measurement Best Practices: New Data Sources, New Insights, And More Accountability

Assessment: The Employee Experience Playbook

September 3rd, 2019
With contributors:
Keith Johnston , Sam Karpinski , Harley Manning , Shayna Neuburg

Summary

Most companies devote so much of their limited employee experience (EX) measurement resources to surveying employees that they overlook other sources of insights and fail to act on the insights to improve EX. This report describes how EX leaders can measure EX in ways that are both more efficient and more reflective of what matters to employees, and documents how to act on EX measurement data to create better employee experiences.

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