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Electronic Medical Records Need More To Support "Meaningful Use"

ECM And BPM Anchor The Portfolio Of Technologies That Will Improve Hospitals' Processes

May 20, 2010

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Why Read This Report

Our current paper-based health information process wastes hundreds of billions of dollars annually. Transforming this into a streamlined 21st century electronic system will require moving through stages of maturity from paper charts to the cross-provider electronic health record (EHR). Our interviews with US healthcare providers found that a narrow focus on electronic medical records and paper replacement technologies will fall short. The federal stimulus package's mandate for meaningful use will require a process-centric view and a portfolio of technologies including enterprise content management (ECM), business process management (BPM), and forms automation. A three-phase maturity model shows how these foundation technologies help migrate to the 21st century healthcare system.

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Table of Contents

  • Diverse Content Types Challenge The Patient Record
  • Phase 1: Paper- Or Image-Based Patient Records Dominate
  • Phase 2: The Hybrid Solution
  • Phase 3: The Collaborative And Interoperable Patient Record
  • RECOMMENDATIONS

  • Hybrid Environments Are The Reality For Three To Five Years
  • WHAT IT MEANS

  • EMRs Are Overhyped As The Answer
  • Supplemental Material
  • Related Research Documents

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