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For Infrastructure & Operations Professionals

Embrace These Five Sourcing Trends For Managed Services And Cloud In 2020

Apply New Thinking, From Service-Blocks Flexibility To Cocreation Engagements For Your Dev Teams

March 4, 2020

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Why Read This Brief

As the nature of sourcing demand and delivery continues to evolve, infrastructure and operations (I&O) professionals will witness the impact of service delivery automation, which has been percolating for several years. Innovation and continuous improvement are pushing managed services players to adapt to the new platforms and expectations they serve. This report covers the latest developments in the sourcing world. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We're updating it now to reflect our latest research and survey data on sourcing strategies in the era of development, DevOps, and the cloud.

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