Report

Europe's Online Retail Growth Hinges On Customer Experience Improvement

Highlights From Forrester Data: Online Retail Forecast, 2016 To 2021 (Western Europe)
December 19th, 2016
With Contributors:

Summary

Europe's retailers are in for significant online retail sales growth: By 2021, online sales will constitute 12% of the region's total retail sales. European consumers will research and buy more products and services online, largely thanks to ubiquitous co

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