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Evaluating BI Services In Asia Pacific

Local Delivery Capabilities Are Crucial For Project Success

July 10, 2013

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Why Read This Report

Organizations in Asia Pacific (AP) are increasing their investments in business intelligence (BI) tools, technologies, and strategies. However, lack of internal expertise remains a significant barrier to adoption. Carefully evaluating and selecting external consultants with well-documented BI project experience in the region is therefore a critical success factor. Assessing the strengths and weaknesses of AP-based BI service providers requires a structured approach that measures all of the relevant factors affecting overall project success. This report outlines key evaluation criteria that IT decision-makers should consider when evaluating BI service providers.

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Table of Contents

  • Service Support Is Crucial To BI Project Success
  • Define Formal Criteria To Evaluate BI Service Providers
  • RECOMMENDATIONS

  • Consider Soft Metrics Alongside More Quantifiable Evaluation Criteria
  • Supplemental Material
  • Related Research Documents

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