Report

Extend The Customer Experience To The Employee Experience

CX Leaders Must Evolve Their Programs With An Employee Focus
October 3rd, 2017
With
Samuel Stern
and Bill Nagel

Summary

Organizations are increasingly aware of the need to improve the employee experience (EX) as a means of creating an exceptional customer experience (CX). But the concept of the "employee experience" is a far-reaching one that is already used in contexts in

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