Find Your Transformation Edge
Ask Hard Questions About Business, Process, And Technology Best Practices
March 1, 2011
Why Read This Report
Business process pros live at the intersection of business and technology and bring process methodologies, business knowledge, and technology insights to business transformation initiatives. Finding the right balance of process discipline, business insights, and technology know-how remains a continuous challenge, especially when building your business process management (BPM) team and its reporting relationships. Plus, what form and type of knowledge do you require — not only to continuously improve but also to transform the business? Clearly, business process transformation requires core skills in BPM, business analysis, and key technologies. But the question centers on: Just how much knowledge of each area do business process pros need to master? To help, we have identified nine categories of critically important questions to answer across the three areas of process discipline, business domain, and supporting technology. By making sure your project team can address all aspects of BPM, you will move the needle considerably toward better competitive advantage and business transformation.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
Navigate The Future Of CRM In 2017
January 30, 2017 | Kate Leggett
The Top 10 Business, Process, And Technology Trends Impacting Business Process Pros In 2011
April 12, 2011 | Connie Moore
The Forrester Wave™: BPM Suites, Q1 2013
March 11, 2013 | Clay Richardson