Trends Report

Five Lessons Learned From The Forrester Wave™: Intranet Platforms, Q2 2020

Start With The Build Versus Buy Decision — Then Stay Focused On The Employee Experience

July 15th, 2020
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
With contributors:
Daniel Hong , Hailey Colin , Shayna Neuburg

Summary

Application development and delivery (AD&D) professionals in 2020 are actively supporting their peers in communications, employee experience, and line-of-business roles to modernize and optimize their corporate communications and content delivery. Revitalization of their intranet and related employee engagement tools continues to be a high priority — made more urgent by 2020's pandemic response disruption. Read this report and understand some of the key findings from the Q2 2020 intranet platforms Forrester Wave™.

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