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For Customer Experience Professionals

Forrester Infographic: Why EX? Why Now?

A Visual Summary Of Your Blueprint For Converting Interest In Employee Experience Into Rock-Solid Support

November 26, 2018


Why Read This Report

Employee experience (EX) is having its moment: We hear more interest now than ever before from our clients. That's not surprising in this tight labor market where Millennials make up an ever-larger share of the workforce and companies find themselves competing to attract and retain talent. But what are the tangible business benefits from improving the employee experience? This infographic helps executives interested in employee experience begin to understand how to justify the value of investing in it to their colleagues.

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