Save or Share this Report

For Application Development & Delivery Professionals

Health Payers Search High And Low For Their Business Transformation Edge

Answering Hard Questions About Business, Process, And Technology Best Practices

June 24, 2011


  • By Craig Le Clair,
  • Clay Richardson
  • with Connie Moore,
  • Emily Fowler-Cornfeld

Why Read This Report

Business process pros at health payers work at the intersection of business and technology, bringing process methodologies, business knowledge, and technology insights to business transformation initiatives. Finding the right balance of process discipline, business insight, and technology know-how remains a continual challenge, especially as healthcare reform puts more pressure than ever before on an industry that's already been undergoing wrenching changes as the population ages and costs skyrocket. We asked health insurers important questions concerning their level of business process expertise, their rapidly changing business domain, and their top-of-mind technology initiatives. By ensuring that your project team can address these questions, you will make significant strides toward implementing the business transformation required for healthcare reform and increase your competitive advantage.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Recommended Research