Save or Share this Report

For B2C Marketing Professionals

How Can European Operators Make The Most Of Mobile Marketing And Advertising?

April 13, 2010

Primary author headshot


  • By Thomas Husson
  • with Nate Elliott,
  • Mark Mulligan,
  • Laura Wiramihardja,
  • Annie E. Corbett

Why Read This Report

For years, telecom operators have bet on mobile marketing and advertising as a way to generate new revenue streams. Neither has fulfilled their initially high revenue expectations yet. Now that this niche market is gaining momentum and Google and Apple have invested more than $1 billion in acquiring mobile advertising networks, the nascent mobile marketing value chain is maturing — and will continue to evolve. Forrester believes that revenues will grow quickly but will remain low in absolute terms for the next few years. Operators need to close the cultural gap with agencies and advertisers, make the most of their consumer data gold mine, and, in the longer term, become trusted wholesale enablers instead of trying to play a key, integrated role in monetizing their (likely) shrinking audiences.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • It's Still Early Days For Mobile Marketing And Advertising
  • A New Business Model And Market Opportunity Are Emerging For Telcos

  • Get Closer To The Advertising World; Invest In Your Customer Data Gold Mine
  • Supplemental Material
  • Related Research Documents

Recommended Research