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For Enterprise Architecture Professionals

How China's Retail Innovators Built Their Agile Architecture Foundations

Suning, JD.com, And Yihaodian Implemented Their Own Versions Of The Agile O2O Architecture Framework

October 3, 2014

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Why Read This Report

Enterprise architecture (EA) professionals who are putting customer experience (CX) at the top of their agenda should take a deep dive into China's retail industry. While the vertical still serves Chinese consumers and resellers primarily through physical stores, they are doing so more and more via eCommerce. Although many retailers have successfully made this shift, they now need to further transform their enterprise architecture, because not only have pure eCommerce players like Tmall.com and JD.com grabbed a significant share of the Chinese retail market, the entire world is shifting to eCommerce and mobility. This report, the second in a series on agile EA for retail transformation in China, analyzes the strategic initiatives of visionary online and offline retailers and describes how they built agile offline to online (O2O) architectures.

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Table of Contents

  • Chinese Retailers Drive Business Agility With Architectural Innovation
  • Build An Agile Application Framework To Maximize CX
  • Leverage Cloud To Drive Collaborative Ecosystem Growth
  • Use A Unified Data Platform With Offline Integration
  • Build A Smart App Delivery Platform For Scalable Business Growth
  • For Reliability, Take A Proven Approach To Infrastructure Design
  • RECOMMENDATIONS

  • Define Your Road Map Toward Agile O2O Architecture
  • Supplemental Material
  • Related Research Documents

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